TURN-ROUND TIMES AND THE AFFECT OF COVID 19 ON OUR BUSINESS AND YOUR ORDERS

TURN-ROUND TIMES - early October 2020

Due to the current influx of orders we are operating an extended duration to our fulfilment timings. Therefore, please expect at least a fortnight in the time it will take for us to pack and dispatch your order. 

COVID and Us

Our staff are practising safe distancing and applying preventative methods as per government guidance.

At the current time we are still dispatching orders and will continue to do so whilst we are able. As always, we will issue an advisory note when your order is dispatched.

COVID and You 

Will you be at your premises to accept delivery? If a delivery is attempted and you are closed, you will be charged for the return of the consignment and subsequent redelivery. 

UK deliveries are mostly made by our couriers "APC", and there may be possible delays in the time it takes for your delivery to arrive, so please bear that in mind before chasing your order. 

Delivery drivers will not ask for signatures due to the virus, and they will keep their distance from you and leave the consignment for you to attend to.

We appreciate your understanding of these circumstances at this unusual moment in time.